Repair Workflow (EMR) Essential for Fast Repair Billing

Our clients work with the world’s top 10 shipping lines — including CMA CGM, ONE, Evergreen, OOCL, COSCO, and Hapag-Lloyd — to manage container repairs daily.
Thanks to built-in approval thresholds, always up-to-date parts catalogs, and validated labor rates, approvals are fast, enabling higher volumes to be handled smoothly.
Shipzzer makes it easy to approve estimates, carry out repairs accurately (with photos, parts selection, and estimated labor time), and monitor everything in real time — cutting back-and-forth, minimizing delays, and eliminating unnecessary calls between clients and repair teams.

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How It Works

Shipzzer’s EMR module streamlines the entire repair process — whether it’s at the depot, at the terminal or on board, during normal hours or overtime:

  • Technicians inspect, record, and capture damages directly in the app
  • The system helps auto-generate estimates: time, parts, labor cost, and EDI info
  • Repairs are carried out and validated within the app, including timestamp and technician ID
  • Once approved, the repair is finalized with one click — no spreadsheets, no scans
  • Used parts are automatically deducted from stock
  • A dashboard displays all ongoing EMR tasks: gate washings, PTIs, and container, machinery, box, and tank repairs.
Workflow de placement yard

Benefits

    For on-site technicians and repair staff:

  • Instantly access their repair list at the start of a shift poste
  • Avoid paperwork mistakes — even during night shifts or in bad weather
  • Take photos, log actions, and perform repairs easily
  • Never waste time asking “which part for which container?”

    For depot managers, supervisors, and support staff:

  • See what’s been done, by whom, and when — in real time
  • Track repaired containers and parts usage
  • Instantly respond to client requests for proof
  • Watch repairs appear automatically in billable operations
  • Generate invoices in just a few clicks and access detailed reports

    Other advantages:

  • Fewer phone calls or back-and-forths with clients and suppliers — everything is logged and visible
  • Fewer manual entries means fewer errors or missing notes
  • Dashboards and reports help analyze activity by time, depot, or client
  • Over 20,000 parts linked to orders, sales, and repairs
  • Works for on-site, off-site, and emergency repairs
Workflow de placement yard

Before

Technicians would inspect containers and take notes on paper. Then manually fill out a service report, enter data into their own system, and again into the shipowner’s portal once back at the office.

This triple-entry process causes:

  • Cluttered offices and lost paperwork
  • Typos that delayed quote approvals
  • Missing parts in reports that were used but never billed

    • Untracked stock and delays due to restocking

    After

    The technician logs everything on a tablet — from damage photos to selected parts.An estimate is automatically generated and sent via EDI to the customer for quick approval.

    Once approved, the repair is completed and finalized in the app. No missing data, no delays, no confusion.All information is instantly available for tracking, invoicing, and performance reporting.

    With Shipzzer, our EMR process is fully automated, with clear traceability and seamless EDI exchange with major shipping lines.

    Karim, Depot Manager, Marseille

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    No commitment – 15-minute demo